Information Services
Recorded information and guided voice journeys.
solutions
Interactive Voice Experiences That Simplify Engagement
TXT Africa’s historical mobile VAS portfolio includes IVR. Voice response technology enables automated menu navigation and information access.
Availability and delivery scope are confirmed during consultation.
Interactive Campaigns
Promotions, surveys and voice-based interactions.
Enterprise Expansion
PBX integration, advanced routing and contact-centre functions only after delivery ownership is approved.
YOUR BUSINESS, CONNECTED
Built around your requirements.
Designed around your audience
Define the channels and customer journeys that fit your users and operating environment.
Clear integration responsibilities
Agree technical dependencies, delivery scope and acceptance criteria before implementation.
A clear path from idea to implementation.
- 1
Discover
Understand requirements, audience and constraints.
- 2
Design
Define the journey, architecture and responsibilities.
- 3
Integrate
Connect approved systems and services.
- 4
Validate
Test workflows and agree acceptance criteria.
- 5
Support
Agree monitoring and service review arrangements.
Relevant solutions
Explore complementary channels and capabilities.
USSD & Interactive Services
USSD enables mobile subscribers to interact with menu-based services on supported networks without installing a smartphone application.
Explore service ↗Loyalty & Customer Engagement
TXT Africa’s loyalty solutions focus on mobile-enabled programmes that encourage engagement, participation and continued customer relationships.
Explore service ↗Custom Telecom & Market-Oriented Solutions
TXT Africa applies mobile technology to specific business requirements, customer behaviours and operating environments.
Explore service ↗Common questions
What is TXT Africa?
A telecom-first technology company focused on mobile VAS, interactive communication, digital content and customer engagement.
How do we request API access?
Contact our team with your company details, product requirements and intended integration environment.