Customer Journeys
Registrations, self-service, surveys, activation and promotional participation.
solutions
Digital Services Accessible Without an Internet Connection
USSD enables mobile subscribers to interact with menu-based services on supported networks without installing a smartphone application.
Availability and delivery scope are confirmed during consultation.
Technical Integration
Session flows, backend APIs, error handling, timeouts and network testing.
Service Experience
Customer dials a shortcode, navigates options, and receives a response from the connected application.
YOUR BUSINESS, CONNECTED
Built around your requirements.
Designed around your audience
Define the channels and customer journeys that fit your users and operating environment.
Clear integration responsibilities
Agree technical dependencies, delivery scope and acceptance criteria before implementation.
A clear path from idea to implementation.
- 1
Discover
Understand requirements, audience and constraints.
- 2
Design
Define the journey, architecture and responsibilities.
- 3
Integrate
Connect approved systems and services.
- 4
Validate
Test workflows and agree acceptance criteria.
- 5
Support
Agree monitoring and service review arrangements.
Relevant solutions
Explore complementary channels and capabilities.
Loyalty & Customer Engagement
TXT Africa’s loyalty solutions focus on mobile-enabled programmes that encourage engagement, participation and continued customer relationships.
Explore service ↗Custom Telecom & Market-Oriented Solutions
TXT Africa applies mobile technology to specific business requirements, customer behaviours and operating environments.
Explore service ↗Operator Revenue & Subscriber Monetisation
TXT Africa combines mobile promotions, interactive services, digital content and engagement concepts to help operators explore commercial opportunities.
Explore service ↗Common questions
What is TXT Africa?
A telecom-first technology company focused on mobile VAS, interactive communication, digital content and customer engagement.
How do we request API access?
Contact our team with your company details, product requirements and intended integration environment.